Work schedule: Need to be Adaptable to manage client meetings and internal stakeholders
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Role Summary
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We are looking for an experienced Project/Program Manager with a strong Enterprise Infrastructure background. This role demands a seasoned leader who can seamlessly merge technical with executive-level client management to lead large-scale IT infrastructure and engagements with excellent client-facing skills, stakeholder management, team leadership experience with proven expertise in managing NOC/SOC operations.
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Technology skill requirement:
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Strong understanding of Enterprise IT: EUC, Network, Windows, Cloud, Monitoring and ITSM platform and any AI skills will be an added advantage
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Key Responsibilities
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Program Delivery & Financial Governance
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- Lead end-to-end infrastructure and network operations projects (Network, Windows, Monitoring platform and Cloud)
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- Manage project scope, timelines, budgets, risks, and deliverables
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- Drive governance meetings, service reviews, and operational excellence initiatives
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- Ensure adherence to SLAs, KPIs, and customer commitments
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- Ensure to bring business value and proactive opportunity within the engagement and meet the business targets
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- Closely work with practice and solution team to enhance the customer requirements and proactive proposals
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- Perform transition for any key engagements
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- Ensure revenue details are updated and projected on weekly basis, ensure to work closely with finance team to invoice the customer on monthly basis
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- Work closely with finance and legal team to conclude the SOWs
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- Prepare SOW and work with finance and legal team to conclude the SOWs
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- Work with vendors to determine the right BOM for any procurements and licensing for project requirements
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Client & Stakeholder Management
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- Serve as the definitive, trusted s
📌 Project Manager (Salem)
🏢 Movate
📍 Salem
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