Air India Customer Support Executive (Voice Process)
Working Days: 5 Days
CTC: ₹30,000

Location: Noida, sector 62

Customer Support Roles & Responsibilities
Handle inbound and outbound customer calls
Assist customers with booking queries, service-related information, and basic issue resolution
Provide accurate, transparent, and polite support to customers
Ensure high levels of customer satisfaction and service quality
Maintain proper call logs and customer records
Follow customer support processes and quality guidelines
Escalate complex or unresolved issues to the concerned team
Maintain professional communication and brand standards at all times

Mandatory Requirements
Minimum 1 year of calling experience in customer support or voice process
Excellent communication skills with strong English proficiency
Transparent voice, good listening skills, and problem-solving ability
Customer-centric mindset and professional attitude

Why This Role




Chance to work with a reputed airline brand
Pure voice process (no video calls)
Stable ₹30,000 CTC
5-day working with a structured environment

Job Types: Full-time, Permanent

Pay: Up to ₹33,000.00 per month

Advantages:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund

Application Question(s):
How much do you rate your English Communication Skill out of 10?
How many months of experience do you have in voice related role ?
Whats your current in-hand salary?

Education:
Bachelor's (preferred)

Language:
English (preferred)

Location:
Noida, Uttar Pradesh (preferred)

Work Location: In person

📌 Air India Customer Support Executive Noida
🏢 Career Crox
📍 Noida