Job Description:
Providing customer support to clients related to reservation, ticketing and booking on hotel and Car.
Positive communication skills both spoken and written
Worked on Galileo reservation system:
Handling Ticketing (both Domestic & International).:
Complying with travel policy and internal processes
Making professional, accurate, cost arrangements for clients while providing excellent customer service.
To work towards converting every enquiry into a booking by providing tailor-made packages to the guests.
Guiding the clients with good routing and fares.
Adherence to TAT
Ensure timely billing of all tickets and refunds processed for cancelled tickets as per the set TAT
Taking care of Premier Customers/ Corporates:
Valuable Communication