About Mind Friend
At Mind Friend, we believe that accessing quality mental healthcare should be as straightforward as reaching out to a positive friend. We are a fast-growing telehealth platform dedicated to providing compassionate, accessible, and effective psychological support to our clients from the comfort of their homes. We are looking for a highly empathetic and organized Telehealth Psychologist Assistant to join our fully remote team and support our licensed psychologists in delivering top-tier care.
The Role
As a Telehealth Psychologist Assistant, you will be the backbone of our clinical operations. You will act as the first point of contact for our clients, ensuring a smooth and welcoming virtual experience, while providing vital administrative and clinical support to our psychologists. If you are passionate about mental health and want to gain hands-on experience in the telehealth industry, this is the perfect role for you.
Key Responsibilities
Patient Onboarding: Guide new clients through the intake process,
ensuring all preliminary paperwork, consent forms, and assessments are completed prior to their first session.
Schedule Management: Coordinate calendars, schedule appointments, and manage cancellations or rescheduling for multiple psychologists.
Virtual Room Support: Act as the technical liaison for clients, helping them troubleshoot any video, audio, or platform connectivity issues before or during their sessions.
Clinical Administration: Assist psychologists with preparing session materials, organizing electronic health records (EHR), and proofreading non-clinical documentation.
Compliance: Maintain strict confidentiality and ensure all tasks are performed in compliance with HIPAA and other patient privacy regulations.
Requirements:
Experience: A minimum of 3 years of experience working as a psychology assistant, psychiatric technician, medical assistant in mental health, or a similar clini
📌 Psychologist Assistant Mumbai
🏢 Mind Friend
📍 Mumbai
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