12 Sep
|
GS Infotech
|
Chennai
12 Sep
GS Infotech
Chennai
Back Office Executive Day/-to/-Day Business Operations Job Description The main "Operational Backbone, Data Processing Engine, Workflow Coordination Lead, Record Compliance Guardian & Business Integration Lead" for our corporate operations is the Back Office Executive Operations Support, Data Management, Process Excellence, Documentation & Administrative Analytics Specialist. Your main responsibility is to carry out daily back/-office processing, maintain organisational databases, verify business documentation, manage internal workflow tickets, and guarantee smooth inter/-departmental support, while operations directors, general managers, chief operating officers /(COOs/), and department heads set overarching operational frameworks, business expansion goals, service level agreements /(SLAs/), and administrative policies. Responsibilities Workflow Operations & Back/-Office Execution/: Process client/vendor applications, update master operational databases, handle high/-volume daily back/-office transactions, and complete task requests within specified turnaround times /(TAT/).
Documentation Verification & Record Management/: Before processing or archiving, audit, confirm, and catalogue incoming physical and digital documents for accuracy, completeness, and compliance with corporate and regulatory policies. Inter/-Departmental Coordination/: Facilitate order processing, operational problem/-solving, and cross/-functional data flow by acting as a central administrative liaison between internal departments. Database Maintenance & Process Hygiene/: Perform regular data cleansing, update all ERP/CRM systems, remove duplicate records, and make sure that digital file indexing and access security procedures are followed. Customer and Vendor Service Support/: Respond to back/-office questions from both internal and external sources, handle service requests, handle billing/order exceptions, and escalate complicated operational issues in accordance with normal operating process
📌 Back Office Executive Day-to-Day Business Operations (Chennai)
🏢 GS Infotech
📍 Chennai