KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Hosting Data Analyst/Litigation Support Analyst. The candidate will have some experience using E-Discovery tools, and Microsoft Office, specifically Microsoft Excel. This position does not require any license or certification in order to be considered.

Remote, work from home opportunity.

Responsibilities:
- Work as part of a team, candidate will be required to occasionally work with departments outside of their own, such as Engineering, Application, IT and Project Management teams
- Extract, transform and load data to hosted platforms via custom plugins or flat files
- Support our customer base through superior customer service, this will include providing technical assistance via telephone, email and screen-shares on various tasks/requests
- Account creation and send invitations to end-user(s), occasionally follow-up with a platform walkthrough should it be requested




- Creation of databases and establishing permissions for customer use prior to providing credentials to those customers
- Investigate client inquiries on their matters concerning printing, search results/creation, technical issues, etc.
- Pick up tasks from internal task system, while adhering to internal SLA’s (service-level agreement)
- Attend team meetings and company town-halls

Qualifications
- Bachelor's degree or professional experience (3+ years)
- Strong knowledge/working experience of E-Discovery tools, especially, Relativity
- Knowledge of Microsoft Office; specifically, Microsoft Excel
- Strong attention to detail, while managing multiple tasks
- Critical thinking skills and ability to retain complex work direction
- High technical aptitude or the ability to learn quickly
- Ability to work in a quick-paced environment
- Excellent verbal and written communication skills

Why You will Love Working for KLD

At KLD we invest in employees and their families b

📌 Litigation Data Analyst (India)
🏢 KLDiscovery
📍 India