Customer Support Representative Vadodara

Customer Support Representative Vadodara

11 Sep
|
Alpha Dezine
|
Vadodara

11 Sep

Alpha Dezine

Vadodara

Working Days: Monday to Friday
Working Hours: 10 hours per day (US Shift) including 1-hour break

Job Overview:
Key Responsibilities:
Act as a liaison between US clients and the internal design team.
Understand design requirements related to vector files, business cards, envelopes, or promotional product mock-ups.
Accurately communicate customer instructions and expectations to graphic designers.
Make outbound calls to confirm artwork details and ensure client satisfaction.
Provide follow-up support to ensure smooth execution and timely delivery.
Maintain high-quality documentation of communication and order details.

Requirements:
Bachelor’s degree in commerce, Arts, or Journalism.
Excellent verbal and written English communication skills.




Ability to multitask and manage priorities in a fast-paced environment.
Solid attention to detail and interpersonal skills.
Basic understanding of graphic design concepts is a plus (not mandatory).

Perks and Benefits:
Yearly Bonus
Provident Fund (PF)
Hands-on experience with global client communications

Schedule:
Night Shift (US Hours)
Monday to Friday

Language:
English (Must)

Job Types: Full time, Permanent

Advantages:
Paid time off
Provident Fund

Language:
English (required)

Work Location: In person

📌 Customer Support Representative Vadodara
🏢 Alpha Dezine
📍 Vadodara

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