Location: Hitech City, Hyderabad (Near Metro Station)
About the Role
We are looking for an experienced Trainer to design, deliver, and manage training programs focused on sales skills, process knowledge, and communication development. The role involves training customer-facing teams to improve conversion rates, customer handling, and overall performance in a target-driven setting.
Key Responsibilities
Conduct training sessions on sales techniques, process knowledge, and communication skills
Design and deliver onboarding training programs for new joiners
Develop structured training modules, assessments, and learning content
Coach teams to improve sales performance and conversion outcomes
Conduct refresher and continuous skill enhancement sessions
Collaborate with Team Leads and Quality teams to identify training gaps
Monitor trainee performance and provide actionable feedback
Ensure training outcomes align with business KPIs and targets
Required Skills and Qualifications
Minimum 4+ years of experience in training Sales domain
Robust experience in sales training or customer-facing process training
Excellent communication and presentation skills
Ability to train and manage large teams effectively
Robust understanding of sales KPIs, conversions, and performance metrics
English and Hindi Proficiency is mendatory
Hindi mandatory; additional regional languages preferred
Graduation preferred but not mandatory
Pay: ₹400,000.00 - ₹700,000.00 per year
Application Question(s):
Current CTC?
Expected CTC?
Experience:
Training & development: 4 years (required)