Company Description
Passio Communications is a 360-degree integrated marketing agency where passion and innovation drive every branding and digital initiative. The team combines digital marketing expertise, branding strategy, and creative design to help businesses elevate their online and offline presence. With clients across Dubai, the UAE, and Kerala, Passio delivers custom web design, UI/UX solutions, logo and packaging design, and comprehensive marketing campaigns. The agency focuses on creating distinctive, results-driven brand narratives that turn ideas into measurable growth and success stories. Joining Passio means contributing to bold, creative work for diverse brands in a collaborative, quick-paced environment.
Job Title: Client Service Manager
Location: Bendoor, Mangalore
Salary: As per industry standards
We are seeking a strategic, solution-driven Account Manager to lead client relationships, manage concurrent projects, and drive agency growth. You will act as the crucial bridge between client business goals and our internal creative and execution teams.
Key Responsibilities




Client Relationship Management
 Maintain solid, solution-oriented relationships with multiple clients simultaneously.
 Present agency credentials effectively and leverage them to win client confidence.
 Ensure timely response and proactive problem-solving for all client queries/requests.
 Maintain proper documentation of client communication and archive for reference.
Business Development
 Internal: Identify upselling and cross-selling opportunities with existing clients. Spot
potential leads through industry connects, events, and referrals, and share them with
the Business Development team.
 External: Collaborate with the creative and strategy teams to package new service
offerings and pilot internal initiatives that can be pitched to clients. Contribute ideas
for agency growth, partnerships, and networking prospects.
 Support in preparing case studies, credentials

📌 Client Service Manager Mangalore (India)
🏢 Passio Communications
📍 India