We're looking for a dynamic and organized Sales Coordinator to join our team in Visakhapatnam, India. In this role, you'll be the backbone of our sales operations, supporting our sales team while maintaining exceptional client relationships. You'll manage communications, coordinate activities, and ensure seamless execution of sales processes. If you're detail-oriented, customer-focused, and thrive in a collaborative setting, we'd love to hear from you!
Handle incoming calls and emails professionally, directing inquiries to the appropriate department and responding promptly to client requests
Manage and maintain accurate records of sales activities, group bookings, and client interactions in compliance with company procedures
Prepare and organize sales documentation including quotations, proposals, contracts, and sales reports with meticulous attention to detail
Coordinate site inspections and product demonstrations for prospective clients,
ensuring a seamless and professional experience
Support the sales team by providing administrative assistance, data entry, and follow-up on pending opportunities and client concerns
Respond to client inquiries, feedback, and complaints in a qualified and empathetic manner, ensuring timely resolution and escalation when necessary
Maintain and update CRM systems and sales databases to ensure all information is current, accurate, and accessible to the team
Organize and prioritize multiple tasks simultaneously while meeting deadlines and supporting team goals
Analyze sales data and prepare reports to help identify trends and prospects for improvement
Collaborate with cross-functional teams to ensure smooth communication and successful project execution