Palm Tree Hotel is looking for an experienced and professional Front Office Receptionist to join our team. The ideal candidate should have excellent communication skills, a positive attitude, and prior experience in hotel front office operations.
Responsibilities
Welcome and assist hotel guests professionally.
Handle check-in and check-out procedures.
Manage room bookings and reservations.
Answer phone calls and respond to guest inquiries.
Coordinate with housekeeping and other hotel departments.
Maintain guest records and process payments.
Ensure excellent customer service at all times.
Requirements
Minimum 1–2 years of experience as a Hotel Front Office Receptionist.
Good communication skills in Hindi and English.
Basic computer knowledge (MS Office/Hotel PMS software preferred).
Pleasant personality and customer-friendly attitude.
Ability to work in rotational shifts.