Supervise and train housekeeping staff, including scheduling and assigning tasks.
Ensure all rooms and common areas are cleaned and maintained to high standards.
Develop and implement cleaning procedures and protocols.
Conduct quality control checks to ensure work meets established standards.
Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
Resolve customer complaints related to housekeeping services.
Address maintenance issues and report to the maintenance department.
Monitor and ensure compliance with occupational health and safety standards.
Perform administrative tasks such as timecards, attendance, and payroll.
Collaborate with other departments to ensure facilities are maintained to high standards.