The Digital Sales Executive will be responsible for managing Zimocca’s complete online sales operations, including Shopify, Instagram, WhatsApp, Facebook, and other digital channels.

Key Responsibilities
Online Sales
Handle customer enquiries received through Instagram, WhatsApp, website and other online channels.
Convert enquiries into confirmed orders.
Follow up with potential customers and pending enquiries.
Assist customers with product selection, sizes, colours, pricing and availability.
Maintain proper records of online orders and customer details.
Coordinate with the store team for order packing, availability and dispatch.
Shopify / Website Management
Manage Zimocca’s Shopify store.
Add and update products, photos, descriptions, prices, sizes and colours.
Keep product availability and inventory information updated.
Process and monitor website orders.
Check abandoned/pending orders and follow up where required.
Ensure the website is updated with new collections and offers.
Social Media Management
Manage Zimocca’s Instagram, Facebook and other social media platforms.
Publish reels, posts,



stories and product content according to the content schedule.
Upload recent product launches and promotional campaigns.
Write basic captions and product descriptions.
Respond to comments, DMs and customer enquiries.
Maintain consistent brand presentation across platforms.
Content & Product Coordination
Coordinate with the content/creative team for product photos and videos.
Collect product information from the store team.
Ensure recent products are posted online quickly after launch.
Maintain an organized catalogue of products and content.

Required Skills
Good communication skills
Valuable knowledge of Instagram, Facebook & WhatsApp
Basic knowledge of Shopify
Basic understanding of online sales and e-commerce
Ability to handle customers professionally
Basic content/caption writing skills
Good computer and smartphone skills
Ability to use Canva is an advantage
Basic knowledge of Meta Ads is an advantage
Fashion/retail experience is a plus

Pay: ₹10,100.89 - ₹25,000.00 per month

Work Location: In person

📌 Digital Sales Executive Thamarassery
🏢 fawri lifestyle
📍 Thamarassery