Job Roles and Responsibilities:
Manage international clients, handle queries, calls, emails, and regular follow-ups.
Understand client requirements and provide qualified customer support.
Maintain client records, documentation, and ensure timely coordination.
Have basic knowledge of FDA, USDA, FSIS, food registrations, labeling, imports/exports, and food-safety regulations.
Assist with basic compliance requirements such as HACCP, GMP, allergens, traceability, and documentation.
Coordinate with internal teams, consultants, and clients for regulatory and business requirements.
Have basic understanding of international payments, wire transfers, foreign currency, and cross-border transactions.
Build robust client relationships and ensure high customer satisfaction.
Stay updated on relevant regulatory changes and communicate them to clients when required.
Pay: ₹22,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Support Specialist And Client Management Panchkula
🏢 Sansum Itech
📍 Panchkula
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