Manage daily travel and tour operations from booking confirmation to guest departure.
Coordinate with resorts, hotels, transport providers, boat operators, activity partners, and local suppliers.
Prepare and verify guest travel details, itineraries, vouchers, permits, transfers, and other operational documents.
Coordinate airport/wharf transfers, check-ins, check-outs, sightseeing, water activities, and excursions.
Maintain accurate booking and guest records.
Communicate with guests before and during their trip to ensure a smooth experience.
Handle operational issues, changes, cancellations, and last-minute requirements professionally.
Follow up with suppliers and ensure all services are confirmed on time.
Coordinate with the sales team to ensure smooth handover of confirmed bookings.




Monitor pending payments, supplier confirmations, and operational deadlines.
Ensure guests receive timely information regarding travel schedules, reporting times, inclusions, and key instructions.
Maintain daily operational reports and update management regarding ongoing trips.
Ensure excellent customer service and quick resolution of guest concerns.
Support the team in developing and maintaining solid supplier relationships.

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Commuter assistance

Work Location: In person

📌 Operation Executive Kochi
🏢 Hiflygo Holidays
📍 Kochi