Sysmantech Group looking for a confident and customer-focused Telecaller Executive to handle customer calls, follow up with enquiries and generate business opportunities.
The ideal candidate should have positive communication skills, a positive attitude and the ability to confidently speak with customers over the phone.
Freshers with good communication skills are welcome to apply.
Key Responsibilities
Make outbound calls to customers and potential leads.
Handle incoming customer calls and enquiries.
Explain products, services, offers and promotions to customers.
Follow up with leads and existing enquiries.
Generate and qualify potential business leads.
Maintain proper records of calls, enquiries and follow-ups.
Update customer information in CRM or Excel.
Coordinate qualified leads with the concerned sales team.
Follow up with customers to improve conversions.
Handle customer questions and provide appropriate information.
Maintain daily call and follow-up reports.
Achieve assigned daily and monthly calling targets.
Requirements
Good communication and interpersonal skills.
Fluent Malayalam communication is required.
Basic English communication skills.
Confident and comfortable speaking over the phone.
Valuable listening and convincing skills.
Basic computer knowledge.
Knowledge of MS Excel / Google Sheets is an advantage.
CRM experience is an added advantage.
Target-oriented and willing to work towards monthly goals.
Positive attitude and willingness to learn.
Qualification
Plus Two / Diploma / Graduate
Freshers can apply.
Candidates with previous experience in telecalling, customer support, sales, lead generation or inside sales will be preferred.
Salary & Incentives
₹15,000 – ₹20,000 per month
Plus performance-based incentives.
Additional incentives may be provided based on lead generation, conversions and monthly performance.
Why Join Us?
Skilled working environment.
Performance-based incentives.
Training and guidance will be provided.
Career growth opportunities.
Opportunity to work with an established business group.
How to Apply
Interested candidates can apply with their updated CV.