Job Title: Customer Support Agent– US Voice Process

Location: Airoli / Vikhroli
Shift: US Shift (Night Shift)
Process: Voice Process
Salary: Up to ₹50,000 in-hand per month.

Job Summary

We are hiring Customer Support Executives for a US Voice Process. The ideal candidate should have excellent English communication skills, prior experience in a voice process, and the ability to provide exceptional customer service in a fast-paced environment.

Eligibility Criteria
HSC (12th Pass) with a minimum of 12 months of International BPO experience in a voice process, OR
Graduate with a minimum of 6 months of International BPO experience in a voice process
Excellent verbal communication skills in English
Willingness to work in US shifts
Customer-focused with good problem-solving skills

Key Responsibilities
Handle inbound and/or outbound customer calls professionally




Resolve customer queries and provide accurate information
Maintain high standards of customer service and call quality
Document customer interactions accurately
Meet productivity, quality, and performance targets

What We Offer
Up to ₹50,000 in-hand salary
Transportation Facility: One-way cab facility is provided
Opportunity to work with a leading organization
Career growth and learning opportunities
Dynamic and supportive work setting

Work Locations: Airoli and Vikhroli.

Pay: Up to ₹50,000.00 per month

Perks:
Cell phone reimbursement
Commuter assistance
Adaptable schedule
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Support Agent Mumbai
🏢 We are hiring for international customer support
📍 Mumbai