Job Summary

We are looking for an experienced and performance-driven Branch Manager to manage the daily operations, team performance, patient experience, sales, and business growth of our clinic.

Key Responsibilities
Manage the clinic’s complete day-to-day operations
Coordinate doctors, consultants, therapists, front-office, and support staff
Monitor appointments, consultations, treatments, patient flow, and follow-ups
Prepare duty rosters and manage staff attendance, training, discipline, and performance
Ensure excellent patient service and professionally resolve complaints
Explain treatment packages, pricing, payment options, and follow-up schedules
Monitor enquiries and improve consultation, treatment, and package conversions
Achieve monthly revenue, sales, patient-retention, and branch-performance targets
Track billing, collections, expenses, discounts, outstanding payments, and daily transactions
Manage inventory, product stock, consumables, wastage, and expiry dates
Maintain patient records, consent forms, treatment documentation, and reports
Ensure clinic cleanliness, hygiene,



sterilization, safety, and confidentiality
Submit daily, weekly, and monthly performance reports to management
Coordinate local promotions, campaigns, patient-engagement activities, and social-media enquiries

Required Skills and Qualifications
Previous experience managing a skin, hair, dermatology, aesthetic, beauty, wellness, or healthcare clinic is preferred
Solid leadership, communication, team-management, and problem-solving skills
Experience in clinic sales, lead conversion, revenue targets, and patient retention
Ability to manage billing, inventory, staff schedules, operations, and performance reports
Basic knowledge of skin, hair, scalp, aesthetic, and laser treatments is preferred
Qualified appearance, positive attitude, accountability, and strong work ethics

Pay: ₹35,000.00 - ₹40,000.00 per month

Perks:
Cell phone reimbursement
Internet reimbursement
Provident Fund

Work Location: In person

📌 Branch Manager – Skin, Hair & Scalp Clinic Gachibowli
🏢 Versona's Skin, Hair & Slimming clinic
📍 Gachibowli