We are looking for an experienced Service Manager to lead our VinFast Service Centre and ensure productive workshop operations, high-quality EV repairs and excellent customer satisfaction.

Key Responsibilities
Manage complete VinFast workshop operations.
Achieve service revenue, productivity and customer satisfaction targets.
Lead and manage Service Advisors, Technicians and workshop staff.
Ensure proper diagnosis and repair of EV systems, battery, charging system and electrical components.
Ensure strict compliance with high-voltage EV safety standards.
Monitor vehicle repair quality, turnaround time and timely delivery.
Handle customer complaints and technical escalations.
Monitor warranty claims, parts availability and technical support cases.




Ensure technicians follow VinFast technical standards and service procedures.
Conduct team training and improve workshop productivity.

Requirements
5–8 years of experience in Automobile After- Service.
Experience in EV service and diagnostics preferred.
Solid knowledge of EV systems, battery and high-voltage safety.
Excellent leadership, customer-handling and problem-solving skills.
Previous experience as Service Manager / Workshop Manager will be preferred.

Pay: ₹35,000.00 - ₹60,000.00 per month

Advantages:
Provident Fund

Work Location: In person

📌 Service Manager Ranchi
🏢 AUTOMOBILE INDUSTRIES
📍 Ranchi