Key Responsibilities
Welcome and assist visitors, clients, and business partners.
Answer, screen, and forward incoming phone calls professionally.
Manage company email inquiries and direct them to the appropriate departments.
Maintain the reception area and ensure a positive first impression.
Handle incoming and outgoing correspondence, courier services, and deliveries.
Schedule meetings, appointments, and conference room bookings.
Maintain visitor logs and office records.
Support travel coordinators, operations, and sales teams with administrative tasks.
Prepare documents, reports, and presentations as required.
Coordinate with hotels, transport providers, and suppliers when necessary.
Manage office supplies inventory and place orders when needed.
Assist in data entry and updating customer information in company systems.
Handle basic customer inquiries regarding tours, bookings, and company services.
Ensure compliance with company policies and confidentiality requirements.

Required Skills & Qualifications
Bachelor's degree or equivalent qualification preferred.
Previous experience in reception, front office, hospitality, tourism, or administration.




Excellent verbal and written communication skills.
Robust customer service and interpersonal abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Valuable organizational and multitasking skills.
Qualified appearance and attitude.
Ability to work under pressure and manage multiple tasks efficiently.
Knowledge of travel and tourism operations is an advantage.

Preferred Qualities
Friendly and welcoming personality.
Attention to detail.
Problem-solving skills.
Time management abilities.
Ability to work collaboratively with different departments.

Typical Working Relationships
Operations Team
Sales Team
Tour Coordinators
Suppliers and Vendors
Hotel Partners
Transport Providers
Domestic and International Clients

Ability to commute/relocate:
Khanapara, Guwahati, Assam: Reliably commute or planning to relocate before starting work (Required)

Education:
Bachelor's (Required)

Experience:
TRAVEL AGENCY: 2 years (Required)

Language:
English (Required)

Work Location: In person

📌 Receiptionist Khanapara
🏢 Rohika-AAU-IGH
📍 Khanapara