Key Responsibilities
Outbound Calling: Dial prospective clients from assigned lead lists to pitch products, do conversions & follow up on inquiries.
Data Management: Log all conversations, customer feedback, and next follow-up dates accurately into the company CRM or database.
Target Achievement: Meet daily and monthly quotas for call volume, talk time, and lead conversions.
Problem Solving: Handle customer objections and resolve grievances professionally without unnecessary escalations.
Route: Field Executives should visit customer place and collect the devices as assigned routes.
Skills and Requirements:
Communication: Transparent verbal communication and a confident, polite phone presence.
Language Fluency: Proficiency in English, Kannada & Hindi.
Resilience: Ability to handle rejection and work under target pressure.
Technical Skills: Basic computer literacy, quick data entry, and familiarity with CRM tools or dialer software.
Education: Minimum of a high school diploma (Class 12) or equivalent.