We are looking for a friendly, well-presented Front of House Staff member to be the first point of contact for our guests. The ideal candidate will have excellent communication skills in both English and Hindi, a positive attitude, and a passion for delivering excellent customer service.

Key Responsibilities
Greet and welcome guests/customers warmly as they arrive
Manage seating arrangements, reservations, and waitlists (if applicable)
Handle guest queries, requests, and complaints professionally
Coordinate with kitchen/service staff to ensure smooth service
Maintain cleanliness and presentation of the front-of-house area
Assist with billing, order-taking, or checkout as required
Answer phone calls and respond to customer inquiries




Ensure a positive first and last impression for every guest

Requirements
Positive communication skills in English and Hindi (spoken and written)
Prior experience in a customer-facing role preferred (restaurant, hotel, retail, or hospitality)
Pleasant personality with a customer-first attitude
Ability to multitask and stay calm under pressure
Well-groomed and presentable
Basic computer/POS knowledge is a plus
Adaptable with working hours, including weekends and holidays

Pay: ₹18,000.00 - ₹24,000.00 per month

Work Location: In person

📌 Front Of House Staff Kochi
🏢 Indulgence Atelier
📍 Kochi