Company: Legal Capital Law Firm
Position: Customer Support Executive
Location: Bangalore
Employment Type: Full time

About the Role

Legal Capital Law Firm is looking for a Customer Support Executive to handle client queries, provide timely assistance, coordinate with internal teams, and ensure a positive client experience.

Key Responsibilities
Handle inbound and outbound calls from clients and prospective customers.
Understand client requirements and provide appropriate information and assistance.
Follow up with clients regarding enquiries, appointments, and ongoing services.
Coordinate with advocates and internal teams to resolve client queries.
Maintain accurate records of client interactions and follow-ups.
Handle customer concerns professionally and ensure timely resolution.
Support the team in generating leads and converting enquiries when required.
Maintain regular follow-ups with prospective clients.
Achieve assigned customer support and performance targets.

Requirements




1–3 years of experience in Customer Support, Telecalling, Client Handling, or Sales preferred.
Excellent communication and interpersonal skills.
Kannada and English communication skills are preferred.
Candidates with sales or lead-generation experience will be an added advantage.
Ability to handle customers professionally and patiently.
Basic computer knowledge and proficiency in MS Office/Google Workspace.
Positive attitude, willingness to learn, and valuable follow-up skills.

Preferred Skills
Customer Relationship Management
Client Handling
Telecalling
Lead Follow-up
Sales & Conversion
Communication Skills
Problem Solving

Salary

₹15,000 – ₹25,000 per month, depending on experience and interview performance.

Pay: ₹15,000.00 - ₹30,000.00 per month

Advantages:
Food provided

Work Location: In person

📌 Customer Support Executive Cse Gachibowli (India)
🏢 Legal capital
📍 India