Key Responsibilities:
Solution Design: Collaborate with stakeholders to understand business requirements and design solutions using ServiceNow capabilities.
Configuration: Develop and configure ServiceNow applications, workflows, forms, and integrations while following best practices.
Scripting and Development: Utilize JavaScript, Glide APIs, and other scripting languages to implement functionality and platform enhancements.
Integration: Design and implement integrations between ServiceNow and other systems using APIs, web services, Spokes, and middleware technologies.
Data Management: Manage CMDB data, including imports, exports, and transformations.
User Interface Enhancement: Design and implement user-friendly interfaces and dashboards for an intuitive user experience.
Technical Documentation: Create and maintain technical documentation, including design specifications, configuration guides, and deployment procedures.
Deployment and Support: Support deployment of ServiceNow solutions, workplace migrations, and ongoing maintenance.
Continuous Improvement: Stay updated on ServiceNow platform updates, best practices, and industry trends; identify prospects for process optimization.

📌 Application Development & Support Senior Analyst Pune
🏢 Vertiv Energy
📍 Pune