Key Skills & Requirements:-
ETS Operational Expertise: Hands-on experience in Employee Transportation Solution (ETS) operations managing cab/fleet operations for corporate employee transport.
Route & Vendor Management: Robust understanding of route planning, cab/vendor allocation, and driver coordination to ensure optimal fleet utilization.
Client & Stakeholder Management: Positive communication and interpersonal skills, with the ability to directly interface with enterprise clients, understand their requirements, and manage expectations professionally.
Reporting & Analytics: Working knowledge of MIS reporting, SLA tracking, and dashboard-based performance monitoring; proficiency in MS Excel is essential.
ETS Platform Exposure:



Practical experience working on ETS/transportation management platforms (such as MoveInSync or similar) is mandatory.
Escalation & Incident Handling: Ability to manage real-time operational issues, escalations, and safety/compliance-related incidents with a solution-oriented approach.
Team Coordination: Experience in supervising ground staff, drivers, and support teams, ensuring accountability and service quality.
Educational Background: Graduate/Postgraduate in any discipline; prior experience specifically in ETS/employee transportation operations is preferred.

📌 Operations Manager Delhi
🏢 Wise Travel India
📍 Delhi