Supported user base of at least 100+ end users
Address user tickets regarding hardware, software, and networking
3.Knowledge of basic network troubleshooting at desktop level
Knowledge of installing the Microsoft security patches, Antivirus Patches etc.
Provide installation, configuration, and supportof desktop computers, peripheral equipment, and software.
Perform routine updates of desktop hardware and software
Rebuild, configure, and repair desktop equipment as needed
OS Installation, Outlook Configure
IT H/W Diagnosis & troubleshooting
Applications & OS Troubleshooting