We are looking for an experienced qualified with solid exposure to Domestic IT Recruitment, Staffing and Client/Account Management. The role will involve managing enterprise client relationships, recruitment delivery, SLAs/TATs, client escalations and coordinating with recruitment teams to achieve account-level hiring targets.
The ideal candidate should have experience in handling enterprise IT clients, managing recruitment teams, driving hiring volumes and maintaining long-term client relationships. Exposure to Contract Staffing, C2H and Permanent IT Hiring will be an added advantage.
Key Responsibilities
Manage and strengthen relationships with key domestic IT clients.
Handle client requirements and drive end-to-end recruitment delivery.
Ensure agreed SLAs, TATs, quality and hiring targets are achieved.
Coordinate with recruitment teams for sourcing, screening and candidate submissions.
Monitor account performance, productivity, closures and recruitment metrics.
Manage client escalations and stakeholder relationships.
Prepare and present recruitment MIS and account performance updates.
Identify prospects for account growth, additional hiring and cross-selling.
Lead and coordinate recruiters to achieve client/account-level targets.