Role & responsibilities
Sales & Profitability
Drive achievement of monthly/annual sales targets.
Implementstrategies for like-to-like growth and maximize store profitability.
Monitor product-wise, category-wise performance (Gold, Diamond, Platinum, Silver, Gossip, Sennes).
Merchandise & Inventory Management
Ensure optimum stock levels with correct product mix.
Oversee gold and diamond inventory control, stock rotation, shrinkage control.
Maintain compliance with hallmarking, weight accuracy, and certification standards.
Customer Experience
Deliver a world-class luxury retail experience.
Build long-term customer relationships, ensuring conversion of current buyers and retention of high-value clients.
Manage grievance resolution, ensuring zero escalations.
Team Leadership & Development
Recruit, train,



and motivate sales associates in jewelry selling skills, product knowledge, and upselling techniques.
Foster employee engagement, retention, and succession planning.
Compliance & Audit
Ensure adherence to SOPs, statutory norms, and zero violation in audits.
Monitor gold purity testing, billing accuracy, and cash reconciliation.
Marketing & Promotions
Execute local BTL activations, festivals, and wedding season campaigns.
Analyse competitive activity and implement strategies to increase market share.
Reporting & Analysis
Provide regular MIS reports on sales, footfall conversion, category performance and competitor benchmarking.

📌 Store Manager Bhopal
🏢 Senco Gold
📍 Bhopal