Manage onboarding and documentation of PSU Bank BCs and CSC VLEs for banking and DigiPay/DigiPay Lite services.
Provide technical and operational support to CSC VLEs/BCs for smooth DigiPay and banking operations.
Conduct training and handholding of CSC VLEs and PSU BCs on DigiPay, banking processes, applications, and financial inclusion services.
Monitor and follow up with BCs/VLEs for activation and regular transaction/service delivery.
Support DigiPay Lite onboarding, including collection, verification, and maintenance of required VLE documentation.
Monitor transactions and coordinate with the CSC Head Office and concerned teams for transaction reconciliation and resolution of discrepancies.
Coordinate with PSU Banks, CSC HO, internal teams, BCs, and VLEs for resolution of technical and operational issues.
Maintain MIS and reports relating to onboarding, activation, training, transactions, reconciliation, and service performance.
Ensure timely follow-up and closure of operational issues raised by BCs/VLEs.
Ensure compliance with defined processes and guidelines for banking and financial inclusion services.

📌 Executive Ii Bank Bc Operations Ii Digipay Operation Raipur
🏢 Common Service Centres (CSC)
📍 Raipur