Programming Languages and its version - C4C functional experience. Any technical skills like SDK or BTP would be a plus (but not mandatory)
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Platform - SAP Cloud for customer
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Tools and its version - Jira and Other tools relevant for a Agile working workplace
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Tech environment - SAP CX
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Day to day tasks
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Act as a subject matter expert for SAP Cloud for Customer (C4C) solutions, providing guidance and support to clients throughout the implementation and post-implementation phases.
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Translates and details business requirements into End-2-End solution concepts for global B2B CRM digital products; ensuring they are delivered on time, within scope
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Responsible for the Operation of the cloud for customer solution
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Performing the necessary tasks to keep a secure workplace
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To work with the solution Architecture team for Development,
Testing and Documentation of nes solutions on C4C as needed by our Business Process.
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Provide ongoing support and troubleshooting for clients, addressing any issues or challenges that arise with their SAP C4C implementation.
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Stay current with SAP C4C updates and advancements and proactively identify opportunities to enhance client solutions.
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Roles and responsibilities
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it's necessary to have knowledge and experience with:
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C4C Sales functionalities
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Reporting Management
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Territory Management
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Dashboard Management
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Data Replication Management
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C4C Customizing and Layouts Adaptations
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Transport management
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Organization Structure Management
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SAP Incident Management
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Valuable to have tech stack-
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C4C V2 and Other CX products, Coding knowledge on BTP