Job Description

Interview Mode : Weekend Walkin drive (Face to Face )

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Interview Date : 22 -Aug -26(Saturday )

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Note : Only candidates currently located in chennai,bangalore should apply.

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Role : Nice CXOne Developer

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Experience : 4 to 10 Years

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Location : chennai,bangalore

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Desired Competencies (Technical/Behavioral Competency)

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Must-Have

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Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
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Hands-on experience with NICE CXone development (Studio, APIs, scripting).
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Solid understanding of Cisco UCCE/UCCX call flows and routing logic.
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Proficiency in programming languages (JavaScript, Python, or .NET).
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Experience with REST APIs, web services, and data exchange formats (JSON, XML).

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Job Description

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The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications
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Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools).
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Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
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Translate Cisco call flows and routing scripts into NICE CXone equivalents.
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Work with NICE CXone APIs, RESTful services, and connectors for third-party systems.
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Develop automation scripts for provisioning and configuration.
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Work closely with infrastructure engineers, QA teams, and Cisco/NICE support.
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Prepare technical documentation, migration guides, and code repositories.
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📌 Nice Cxone Developer Tamil Nadu (India)
🏢 Tata Consultancy Services
📍 India