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1 - 5 years of Service Desk / IT Support experience.
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Experience with ServiceNow ITSM tool.
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Knowledge of Windows OS, and Microsoft 365 applications.
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Experience in Active Directory and account management.
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Understanding of ITIL processes; ITIL certification preferred.
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Robust communication, customer service, and problem-solving skills.
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Minimum Qualification: 15 years of full time education
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📌 Service Desk Analyst Kolkata (India)
🏢 Tata Consultancy Services
📍 India
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