We are seeking a dedicated Airport Ticketing Executive to join our team in Patna City. This entry-level position is ideal for individuals looking to start their career in the aviation industry.
Key Responsibilities:
Ticket Booking: Assist passengers in booking flight tickets using airline reservation systems, ensuring accuracy and efficiency in the process.
Customer Service: Provide excellent service by answering inquiries about flights, pricing, schedules, and other travel-related concerns to ensure a positive experience for all travelers.
Check-in Assistance: Help passengers with the check-in process by providing information on baggage policies and boarding procedures, ensuring a smooth transition from ground to air travel.
Issue Resolution: Address and resolve any issues related to bookings or cancellations, coordinating with airlines when necessary to facilitate swift solutions.
Documentation Management: Maintain accurate records of ticket sales and transactions, ensuring compliance with company policies and aviation regulations.
Required Skills and Expectations:
Candidates should have completed at least the 10th grade and possess robust communication skills to engage effectively with customers. Attention to detail is key for managing bookings accurately. Basic knowledge of computer operations and booking systems will be advantageous but is not required for entry-level applicants. A positive attitude, ability to work in a team, and a willingness to learn are essential qualities for success in this role.
Experience