We are seeking a dedicated BPO Executive to join our team in Coimbatore. This role is ideal for candidates with 0 to 2 years of experience who are enthusiastic about providing excellent customer service.

Key Responsibilities:
Customer Support: You will assist customers by answering their queries and resolving issues through phone, email, or chat. Providing explicit and helpful responses is essential for customer satisfaction.
Data Entry: You will be responsible for maintaining and updating customer records in our database. Attention to detail is significant to ensure accuracy and organization.
Follow-Up: You will track customer interactions and follow up to ensure their needs are met. This involves maintaining ongoing communication to build strong customer relationships.
Team Collaboration: You will work closely with team members and management to improve service quality. Sharing feedback and suggestions is vital for continuous improvement.

Required Skills and Expectations:





Candidates should have completed their 12th grade and possess solid communication skills in English and regional languages. A basic understanding of computers is necessary for data entry tasks. You should be a quick learner, adaptable, and able to work in a fast-paced environment. A positive attitude and the ability to handle customer complaints calmly will greatly contribute to your success in this role. Overall, we expect a commitment to delivering outstanding service and a willingness to learn and grow within the company.
Experience

0 - 2 Years
No. of Openings

50
Education

12th Pass
Role

BPO Executive
Industry Type

Call Centre / BPO / ITES / LPO
Gender

[ Male / Female ]
Age Limit

18 - 35 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Benefits include

Overtime Pay, PF, Health Insurance, ESI
Face Interview Location

RS.PURAM Coimbatore

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