We are seeking a dedicated and motivated female Tele Caller to join our team in Gomti Nagar, Lucknow. The ideal candidate should have 1 to 3 years of experience and a graduate degree.
In this role, you will be responsible for making outbound calls to potential clients, explaining our services, and gathering information to help drive sales. You will maintain accurate records of calls made and follow up with leads to ensure timely responses. Additionally, you will assist in resolving customer inquiries and complaints, ensuring high levels of customer satisfaction.
Key responsibilities include:
Conducting Outbound Calls: You will reach out to potential customers, introducing our services and promoting our brand.
Lead Generation: You will gather contact information and maintain a database of prospects to support the sales team.
Customer Support: You will address customer questions and concerns, providing accurate information and resolving issues as they arise.
Record Keeping:
You will document your calls and customer interactions in our systems to track progress and follow up effectively.
The ideal candidate should possess excellent communication skills, both verbal and written, and have a friendly, persuasive phone demeanor. You should be highly organized, capable of managing multiple tasks efficiently, and have a robust understanding of sales processes. Familiarity with CRM software is a plus. Your ability to work collaboratively with a team and respond to feedback will contribute to your success in this role.
Experience
1 - 3 Years
No. of Openings
1
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech/B.E)
Role