Job TitleB2C Sales Manager – US ProcessJob DescriptionSS Tech Services is looking for an experienced B2C Sales Manager – US Process to lead and manage our international sales team at our Noida office.The ideal candidate should have a robust background in International B2C Sales / US Process, with proven experience in team management, revenue generation, target achievement, sales strategy, objection handling, negotiation, and deal closure.The role involves managing a team of 25+ sales professionals, driving revenue growth, improving conversion rates, and ensuring consistent achievement of monthly and quarterly sales targets.Key ResponsibilitiesLead, manage, and motivate a team of 25+ B2C sales professionalsDrive US B2C sales and achieve monthly and quarterly revenue targetsMonitor key sales metrics including conversion rate, productivity, revenue, average sales value, and target achievementDevelop and execute strategies to improve sales performance and conversionsConduct regular call reviews, sales meetings, coaching sessions, and performance reviewsTrain and coach team members on sales pitching, objection handling, negotiation, upselling, cross-selling, and deal closureIdentify performance gaps and implement appropriate improvement plansSupport the team with escalations and high-value deal closuresPrepare and analyze sales reports, forecasts,



and performance metricsEnsure high-quality customer interactions and adherence to process standardsCoordinate with internal teams to achieve overall business objectivesMust-Have Qualifications5+ years of experience in International B2C SalesMinimum 2–3 years of experience in Sales Team ManagementProven experience managing a team of 20–25+ sales professionalsStrong experience in US Process / International BPO / Voice SalesProven track record of achieving sales and revenue targetsExcellent verbal and written English communication skillsStrong negotiation, objection-handling, upselling, and closing skillsStrong understanding of sales KPIs, conversion rates, productivity, and revenue metricsExperience in sales coaching, performance management, and team developmentMust be comfortable working in a US ShiftMust be willing to work from office in NoidaPreferred QualificationsPrior experience selling to US customersExperience in Outbound B2C SalesExperience in upselling, cross-selling, and retention salesPrior experience in an International BPO / US Voice ProcessExperience with CRM and sales reporting toolsExposure to sales forecasting and target planningExperience managing a high-volume, target-driven sales environmentGraduate/Postgraduate qualification preferredCompensation & BenefitsAttractive salary+performance-based incentivesMeal facilityCareer growth and leadership opportunitiesJob DetailsLocation: Iconic Corenthum, Sector 62, NoidaWorkplace Type: On-siteShift: US ShiftEmployment Type: Full-timeIndustry: BPO / International B2C Sales

📌 c Sales Manager-Us Process (Noida)
🏢 SS Tech Services
📍 Noida