Job Type: Full time

Job Title: Junior Oracle APEX Application Support EngineerExperience: 2 YearsLocation: OffshoreEmployment Type: Full-timeJob SummaryJunior Oracle APEX Application Support Engineer to provide day-to-day support for Oracle APEX applications. The role involves monitoring application performance, resolving user issues, troubleshooting database-related problems, and supporting production environments. The ideal candidate should have basic knowledge of Oracle Database, SQL, PL/SQL, and Oracle APEX. Typical APEX support roles emphasize incident resolution, SQL/PLSQL troubleshooting, documentation, and SLA-driven production support.Key Responsibilities- Provide Level 1/Level 2 support for Oracle APEX applications.- Monitor production applications and resolve incidents within SLA.- Troubleshoot application, database, and user access issues.- Analyze SQL and PL/SQL code to identify and fix issues.- Assist in application deployments and post-release validation.- Create and manage incident tickets using ServiceNow, Jira,



or similar tools.- Perform root cause analysis (RCA) for recurring issues.- Monitor application logs and database performance.- Support data fixes and minor application enhancements.- Work with development teams to resolve defects.- Prepare user documentation and knowledge base articles.- Participate in application testing and user acceptance testing (UAT). These responsibilities are commonly expected in Oracle APEX support roles.Required Skills- Basic knowledge of Oracle APEX.- Strong SQL and PL/SQL fundamentals.- Understanding of Oracle Database concepts.- Knowledge of HTML, CSS, and JavaScript (basic).- Familiarity with Oracle Forms/Reports is an advantage.- Basic understanding of REST APIs and JSON.- Experience with Git or other version control tools is a plus.- Knowledge of Linux/Unix commands is desirable.- Understanding of production support and incident management.- Good analytical and problem-solving skills.

📌 Oracle Apex Support Engineer (Mumbai)
🏢 TRUGlobal
📍 Mumbai