12 Sep
|
Ekka Consumer
|
India
12 Sep
Ekka Consumer
India
- Handle customer queries through calls, WhatsApp, email, and other communication channels.
- Resolve customer complaints and provide appropriate solutions promptly.
- Assist customers with product information, orders, delivery, returns, and exchanges.
- Follow up on pending queries and ensure timely resolution.
- Coordinate with sales, warehouse, logistics, and other teams to resolve customer issues.
- Maintain accurate records of customer interactions and complaints.
- Handle difficult customers professionally and maintain a positive attitude.
- Collect customer feedback and share recurring issues with the concerned team.
- Maintain valuable customer relationships and ensure high customer satisfaction
Pay: ₹10,000.00 - ₹18,000.00 per month
Work Location: In person
📌 CSE (Customer Support Executive) (India)
🏢 Ekka Consumer
📍 India