Job Responsibilities:

- Handle incoming customer calls and basic inquiries professionally.
- Understand customer queries and transfer/divert calls to the appropriate department or employee.
- Maintain clear and polite communication with customers in English.
- Provide basic support and ensure a smooth customer experience.

Requirements:

- Good communication skills in English (spoken and understood clearly).
- Ability to understand customer concerns and identify the correct point of contact.
- Comfortable working in night shifts.
- Basic computer knowledge and phone etiquette.
- Positive attitude, willingness to learn, and valuable listening skills.
- Freshers can apply.

Preferred Skills:

- Strong interpersonal and communication abilities.
- Quick learner with problem-solving mindset.

Ability to stay calm and professional during calls.

Pay: ₹18,000.00 - ₹23,000.00 per month

Work Location: In person

📌 Customer Care Executive (India)
🏢 Documitra
📍 India