About Us

Walltrendz creates designer wallpapers, custom wall murals, and wall art, designed in-house by our own team. We sell to customers across India and internationally through our own websites and online marketplaces. Our customers are homeowners, interior designers, and businesses who take time to choose the right design for their space, and we help them get it right.

Visit us at www.walltrendz.in

The Role

We don't do cold calling. Every lead you handle is someone who has already found us and reached out, through our website, social media, WhatsApp, email, or online stores. Your job is to respond quickly and understand what they need. Then guide them to the right design, size, and material, and turn that interest into a confirmed order.

Wallpaper and mural purchases are considered decisions. Many customers ask questions, order a sample first, and take days or weeks to decide. We want someone who enjoys helping people through that decision and follows up without being pushy.

Key ResponsibilitiesEnquiry Handling

- Respond to all incoming enquiries promptly across chat, WhatsApp, email, and phone
- Understand the customer's space, style, wall size, and budget by asking the right questions
- Recommend suitable designs, materials, and finishes from our collection
- Explain product details clearly, including material, installation, care, and delivery timelines

Quotation and Conversion

- Prepare accurate quotations based on wall measurements and customisation requirements
- Guide customers through sample orders and convert samples into full orders
- Handle objections on price, quality, and delivery honestly and confidently
- Close orders and collect all details needed for production and dispatch

Follow-up and Relationships

- Maintain a follow-up routine for customers who haven't decided yet




- Build relationships with interior designers, architects, and repeat buyers
- Request reviews and customer photos after delivery
- Encourage repeat orders and referrals from happy customers

Coordination and Records

- Pass confirmed orders to the operations team with complete and accurate details
- Coordinate with the design team for customisation requests and design previews
- Keep every lead and conversation updated in our tracking system
- Share feedback on what customers are asking for, what's selling, and why deals are lost

What We're Looking For

- 1–3 years of experience in inbound sales, customer handling, or retail sales (robust freshers are welcome)
- Good spoken and written English and Hindi. You will talk to customers in India and abroad.
- Comfortable selling on chat and WhatsApp, not only on calls
- Patient, polite, and persuasive without being aggressive
- Basic comfort with Google Sheets, email, and online tools
- Organised and disciplined with follow-ups
- An interest in home décor, interiors, or design is a strong plus

Nice to have: experience selling home décor, furniture, furnishings, tiles, paints, or other customised products; experience dealing with interior designers or architects.

What We Offer

- Fixed salary plus performance incentives on orders you close
- Warm, pre-qualified leads, with no cold calling
- A design-led product that customers love to buy
- Direct exposure to domestic and international customers
- A growing team with clear processes and room to grow into senior sales roles

How to Apply

Apply on Indeed, or send your CV to [email protected] or WhatsApp +91-XXXXXXXXXX.

In your application, tell us in 2–3 lines about a time you convinced a customer who was unsure about buying. Applications with this answer get priority.

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Inbound Sales Executive (Desk Job) (India)
🏢 Walltrendz
📍 India