Nagpur, Maharashtra
Job Summary
ESSENTIAL FUNCTIONS
- Manage Mac software requests
- Create and test software install packages for Mac OS
- Integrate Mac software packages into JAMF
- Publish Mac apps into the App Portal.
QUALIFICATIONS
- College degree in Information Systems or related field, or equivalent work experience.
- 6-12 years' experience in Information Technology.
- Enterprise Mac support experience.
- Extensive JAMF Pro experience specifically with Casper Admin, Casper Composer and Casper Remote.
- Extensive knowledge of the MacOS file system.
- Knowledge of Apple's software update process JAMF.
- MacOS security hardening experience.
- Imaging Mac computers.
- Documenting install steps and procedures of new software installs.
- Troubleshooting Mac software installs that don't work.
- Create a checkout procedure/documentation to test new Mac software installs against.
- JAMF Self Service knowledge.
- Administrative experience on Windows and/or Unix platforms
- Demonstrated ability to develop customized solutions to meet business requirements
- Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Demonstrated ability to prioritize work load and meet project deadlines
- Ability to adapt in a dynamic work environment and make independent decisions
- Solid customer service focus
- Excellent oral and written communication skills
- Willingness to work a flexible schedule to accommodate project deadline
Key Responsibilities
ESSENTIAL FUNCTIONS
- Manage Mac software requests
- Create and test software install packages for Mac OS
- Integrate Mac software packages into JAMF
- Publish Mac apps into the App Portal.
QUALIFICATIONS
- College degree in Information Systems or related field, or equivalent work experience.
- 6-12 years' experience in Information Technology.
- Enterprise Mac support experience.
- Extensive JAMF Pro experience specifically with Casper Admin, Casper Composer and Casper Remote.
- Extensive knowledge of the MacOS file system.
- Knowledge of Apple's software update process JAMF.
- MacOS security hardening experience.
- Imaging Mac computers.
- Documenting install steps and procedures of new software installs.
- Troubleshooting Mac software installs that don't work.
- Create a checkout procedure/documentation to test new Mac software installs against.
- JAMF Self Service knowledge.
- Administrative experience on Windows and/or Unix platforms
- Demonstrated ability to develop customized solutions to meet business requirements
- Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Demonstrated ability to prioritize work load and meet project deadlines
- Ability to adapt in a dynamic work environment and make independent decisions
- Strong customer service focus
- Excellent oral and written communication skills
- Willingness to work a flexible schedule to accommodate project deadline
Skill Requirements
ESSENTIAL FUNCTIONS
- Manage Mac software requests
- Create and test software install packages for Mac OS
- Integrate Mac software packages into JAMF
- Publish Mac apps into the App Portal.
QUALIFICATIONS
- College degree in Information Systems or related field, or equivalent work experience.
- 6-12 years' experience in Information Technology.
- Enterprise Mac support experience.
- Extensive JAMF Pro experience specifically with Casper Admin, Casper Composer and Casper Remote.
- Extensive knowledge of the MacOS file system.
- Knowledge of Apple's software update process JAMF.
- MacOS security hardening experience.
- Imaging Mac computers.
- Documenting install steps and procedures of new software installs.
- Troubleshooting Mac software installs that don't work.
- Create a checkout procedure/documentation to test new Mac software installs against.
- JAMF Self Service knowledge.
- Administrative experience on Windows and/or Unix platforms
- Demonstrated ability to develop customized solutions to meet business requirements
- Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Demonstrated ability to prioritize work load and meet project deadlines
- Ability to adapt in a dynamic work environment and make independent decisions
- Strong customer service focus
- Excellent oral and written communication skills
- Willingness to work a flexible schedule to accommodate project deadline
Other Requirements
ESSENTIAL FUNCTIONS
- Manage Mac software requests
- Create and test software install packages for Mac OS
- Integrate Mac software packages into JAMF
- Publish Mac apps into the App Portal.
QUALIFICATIONS
- College degree in Information Systems or related field, or equivalent work experience.
- 6-12 years' experience in Information Technology.
- Enterprise Mac support experience.
- Extensive JAMF Pro experience specifically with Casper Admin, Casper Composer and Casper Remote.
- Extensive knowledge of the MacOS file system.
- Knowledge of Apple's software update process JAMF.
- MacOS security hardening experience.
- Imaging Mac computers.
- Documenting install steps and procedures of new software installs.
- Troubleshooting Mac software installs that don't work.
- Create a checkout procedure/documentation to test new Mac software installs against.
- JAMF Self Service knowledge.
- Administrative experience on Windows and/or Unix platforms
- Demonstrated ability to develop customized solutions to meet business requirements
- Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Demonstrated ability to prioritize work load and meet project deadlines
- Ability to adapt in a dynamic work environment and make independent decisions
- Strong customer service focus
- Excellent oral and written communication skills
- Willingness to work a flexible schedule to accommodate project deadline
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
📌 Administrator (Support & Operations) (India)
🏢 HCLTech
📍 India