Key Accountabilities/Duties & Responsibilities:

- Attends Guest complaints and takes them to closure.
- Responsible for budgeting, forecasting, financial planning and management of the Front Office .
- Activities center on identification of strengths and weaknesses and the development of plans and strategies to ensure business development.
- Report on a regular basis to the General Manager on the performance of the Front Office against budgets, sales and profit projections
- Analyze variances and monitor the impact of initiatives and corrective actions
- Responsible for sales to guests through the Front Desk and any actions taken by the incumbent that can impact on volume of business.
- Ensure all Front Office quality standards are complied with and that policies and procedures are consistently applied.




- Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
- Responsible for enhancing the product and service that is presented to the guest.
- Responsible for the hiring, training, and direction of current department associates
- Supervise the activities and the service levels of the Front Desk Provide other duties and services as assign by General Manager.

Essential qualifications for the role are:

- Preferred educational qualification for the role is a graduate degree in Hotel management or any other related degree
- Minimum experience of (6 to 8) years is required for this role .

📌 Front Office Manager (India)
🏢 Tamara Leisure Experiences
📍 India