Front Office Executive – Job DescriptionPosition

Front Office Executive

Department

Front Office / Administration

Job Summary

We are looking for a friendly, responsible, and customer-focused Front Office Executive to manage the reception area and provide excellent support to patients and the clinic team.

Key Responsibilities

- Greet and welcome patients in a qualified and friendly manner.
- Handle patient enquiries through phone calls, WhatsApp, and direct visits.
- Schedule, confirm, and manage patient appointments.
- Coordinate with doctors and the clinic team regarding appointments and patient flow.
- Maintain patient records and update required information accurately.
- Handle billing, payments, receipts, and basic cash-related activities.




- Follow up with patients regarding appointments, treatments, and pending payments.
- Coordinate patient visits and ensure a smooth front-office experience.
- Maintain daily walk-in, appointment, collection, and enquiry reports.
- Handle patient complaints and queries professionally and escalate issues when required.
- Coordinate with other branches whenever required.
- Support the clinic in achieving patient service and revenue targets.
- Maintain cleanliness

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Front Office & Admin Executive (India)
🏢 Apollo dental Clinical
📍 India