12 Sep
|
Seashell Logistics
|
Egmore
12 Sep
Seashell Logistics
Egmore
Key Responsibilities
- Manage customer relationships and act as the main point of contact
- Oversee export & import documentation and shipment coordination
- Lead and monitor the customer service team
- Coordinate with operations, shipping lines, airlines, and transporters
- Resolve customer issues and ensure timely delivery
- Support billing accuracy and service performance reporting
Requirements
- 3+ years experience in freight forwarding / logistics (Export & Import)
- Robust knowledge of shipping & customs documentation
- Team handling and customer management skills
- Good communication and problem-solving ability
Preferred
- Experience with logistics software (CargoWise, Freight Tiger, SAP, etc.)
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Service Manager(Freight Forwarding) (Egmore)
🏢 Seashell Logistics
📍 Egmore