Job Description – Manager - Behavioral Workplace Harassment Investigations CCMPosition/ DesignationManagerDepartmentInternal AssuranceFunctionFMUReporting toAVP, Behavioral Workplace Harassment Investigations, POSH CCMBandBand 4LocationGurugram HOTeam size (D/I)NAJOB SUMMARY
Conducting internal Investigations on complaints/ allegations of Behavioral, workplace harassment, employee disputes other misconducts/ violation of policies.
End to end responsibility of managing the cases assigned for investigation
High End Documentation of Cases/projects/assignments
Assisting in management of Centralized Consequence Management on concluded investigations of financial impropriety, workplace harassment and other market conduct related frauds
Reviewing the investigation reports prepared by investigators and initiating consequence management on employees, that will involve initiation of disciplinary actions including preparing issuing various letters like educatory note, warning, reprimand and termination.
Basis non- compliant severity provide recommendations to internal MLI stakeholders for amendments in pre-established policies and procedures
Creating reports and trends for Senior Management review
Productiveness in leading /participating in projects assignments
Conducting educatory/awareness sessions
Periodic connects with Business leaders of processes which are identified as potential risk accounts/locations to create preventive action plan
Open to travel to other locations(pan-India) and support business requirement at short notice




Proficient with developing and publishing dashboards, insights to Senior Leadership on investigations/ centralized consequence management.
Keen to learn and participate in various data analytical activities through use of Agentic AI and tools.
KEY RESPONSIBILITIES
Handling complaints of Behavioral/ workplace harassment for investigations
Ensure conclusion of investigation in timely and qualitative manner.
Analyze trends to identify hotspots and work closely with HR and Business Leaders create interventions
Digital Enablement

Measures of Success
Minimum number of escalations and deviations
Investigations with Zero or minimal error
Timely follow up and close monitoring of TAT.

Desired qualification and experience
Graduate/Post Graduate Degree preferably in in Law/ Human Resources
6-8 years of experience in employee conflict investigations and resolutions.
Deep knowledge of HR Policies and Procedures
Skilled in Microsoft office suit including power point advanced excel
Working knowledge of AI will be a value add

Knowledge and skills required:
Ownership mindset, Quick Learner, Multi Tasking
Strong results and solutions orientation
Solid organization project management skills
Ability to collaborate across diverse stakeholders and departments
Strong verbal non-verbal communication skills
Projects already completed which identified opportunities, and contributed to ideas for better metrics reporting and processes.
ELIGIBILITY : As per internal IJP norms

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