Job Responsibilities: -

· Contact potential or existing customers to inform them about a product or service using scripts

· Helping in assisting customer queries via phone, WhatsApp,

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Direct prospects to the field sales team when needed

· Enter and update customer information in the database

· Take and process orders in an accurate manner

· Handle grievances to preserve the company’s reputation

· Go the “extra mile” to meet sales quota and facilitate future sales

· Keep records of calls and sales and note useful information

Requirements & Skills: -

· Proven experience as sales representative or customer support role, ideally with exposure to related field

· Excellent communication & interpersonal skills,



with the ability to build rapport quickly

· Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems, supporting UK Operations

· Ability to learn about products and services and describe/explain them to prospects

· Excellent knowledge of English

· Excellent communication and interpersonal skills

· Cool-tempered and able to handle rejection

· Outstanding negotiation skills with the ability to resolve issues and address complaints

· Graduate from any stream.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Advantages:

- Paid sick time

Work Location: In person

📌 Customer Support & Coordinator (India)
🏢 Watchdog Monitoring Services
📍 India