12 Sep
|
Highness cosmetic clinic
|
India
12 Sep
Highness cosmetic clinic
India
Highness Cosmetic Clinic is hiring a dynamic, well-spoken Front Desk Receptionist cum Telecaller to manage front office operations, patient coordination, and incoming/outgoing inquiries.
Key Responsibilities:
- Welcome walk-in patients warmly, manage front desk operations, and handle the clinic reception area.
- Handle inbound phone calls, WhatsApp inquiries, and social media leads regarding clinic treatments and procedures.
- Make outbound follow-up calls to prospective clients, explain treatment services, and schedule doctor/therapist appointments.
- Confirm next-day appointments, manage reschedule requests, and follow up with existing clients for reviews or next sessions.
- Collect basic patient details, create patient files, and update lead status in clinic records/CRM.
- Coordinate with doctors, dermatologists, and clinical staff for smooth patient flow.
Candidate Requirements:
- Education: Higher Secondary (12th Pass) or Bachelor’s Degree in any discipline.
- Experience: Minimum 1 year in front office, reception, customer service, or telecalling (experience in a clinic, hospital, dermatology center, or salon is preferred).
- Communication: Excellent verbal communication and interpersonal skills (pleasant telephone etiquette).
- Basic computer skills (MS Excel, WhatsApp Web, and CRM/appointment scheduling tools).
- Presentable, polite, and confident demeanour with solid customer service orientation.
Job Details:
- Role: Receptionist cum Telemarketing Executive
- Job Type: Full-time, Permanent
- Schedule: Day shift | 10:00 AM – 6:30 PM
- Working Days: 6 days per week (1 day off per week)
- Location: In-person (Highness Cosmetic Clinic)
Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
📌 Tele Marketing Executive (India)
🏢 Highness cosmetic clinic
📍 India