Job Opening: Desktop Support Engineer (Work from Office)

Experience Required: Minimum 1.6 Years with documents
Budget: 3 LPA to 3.6 LPA
Qualification: Graduation in Any Stream
Working Days: 6 Days

Key Responsibilities:

- Provide remote technical support to end-users on desktop and system-related issues.
- Handle incidents, service requests, and troubleshooting through a ticketing system.
- Troubleshoot issues related to Microsoft Outlook, O365 applications, and email configurations.
- Ensure timely resolution of technical issues and escalate as necessary.
- Maintain accurate documentation of support activities and resolutions.
- Collaborate with teams to ensure consistent and quality support delivery.

Required Skills:

- Hands-on experience with Ticketing Tools (e.g., ServiceNow, JIRA, Freshdesk, etc.).
- Strong knowledge of Outlook Troubleshooting and O365 Support.




- Excellent communication and interpersonal skills.
- Basic understanding of desktop hardware, software installations, and remote troubleshooting tools.

Eligibility Criteria:

- Minimum 1.6 years of relevant experience in IT Support / Remote Support.
- Must be able to produce relevant experience documents (Offer Letter, Experience Letter).
- Graduation is mandatory.

Email ID- [email protected] or [email protected]

Job Type: Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:

- Health insurance
- Provident Fund

Application Question(s):

- Are you comfortable with 3 LPA to 3.6 LPA CTC?
- Do you have min 1.5 years of experience with proper documents (educational and experience letters)?

Work Location: In person

📌 Desktop Engineer (Mumbai City)
🏢 RENOVISION AUTOMATION SERVICES PVT.LTD
📍 Mumbai City