Job Overview

We are seeking an organized and customer-focused General Duty Officer to manage front-desk operations and patient flow for our Outpatient Department (OPD). Working closely with our attending doctor and MIS Executive, you will ensure a seamless experience for every patient—from registration to consultation completion.

Key Responsibilities

1. Patient Desk & Vitals Intake

- Manage patient check-ins and maintain an orderly waiting area.
- Record basic patient physical parameters, including height, weight, and BMIcalculations, prior to consultation.

2. Support to MIS Executive

- Assist the MIS Executive in completing digital/manual registrations.
- Support the accurate issuing registration slips and prescription sheets.
- Assist in updating daily patient logs in the management system.

3. OPD & Doctor Coordination

- Serve as the main point of contact between patients and the attending doctor.




- Manage the consultation queue to ensure minimal wait times and smooth patient movement into the OPD room.
- Coordinate directly with the doctor regarding patient sequence, emergency cases, or specific assistance required during clinics.

4. General Duty & Facility Coordination

- Address patient inquiries in a polite, skilled, and empathetic manner.
- Coordinate across facility staff to keep the OPD counter and waiting area organized, clean, and efficient.

Key Qualifications

- Education: High School / Higher Secondary or Graduate in any discipline.
- Experience: Prior experience in clinic operations, OPD management, or front-desk coordination is preferred.
- Skills: Basic computer literacy, strong communication skills, and a friendly, patient-centric approach.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Staff Nurse (Gurugram)
🏢 Society for Action in Community Health
📍 Gurugram