Job Description – Telecaller

Job Title: Telecaller / Telecalling Executive
Department: Sales / Customer Support
Experience: 0–2 years
Employment Type: Full-time
Location: Thane & Dombivali

Company: Fort Point Automotive Pvt. Ltd.

Job Responsibilities

- Make outbound calls to prospective and existing customers.
- Explain company products, services, offers, and schemes clearly.
- Generate leads and convert potential customers into business opportunities.
- Handle customer queries and provide accurate information.
- Follow up with leads and customers regularly.
- Maintain records of calls, leads, follow-ups, and customer interactions.
- Achieve assigned daily, weekly, and monthly calling targets.
- Coordinate with the sales team for lead conversion and customer requirements.
- Handle customer objections professionally and provide suitable solutions.
- Ensure a positive customer experience during every interaction.

Required Skills

- Positive communication and interpersonal skills.




- Fluent in Hindi and English; knowledge of the local language is an advantage.
- Confident and pleasant telephone manner.
- Basic computer knowledge, including MS Office/CRM.
- Valuable convincing and negotiation skills.
- Ability to work with targets and deadlines.
- Positive attitude and willingness to learn.

Qualifications

- Minimum 12th pass; graduation preferred.
- Previous telecalling, customer service, or sales experience will be an advantage.

Key Performance Indicators (KPIs)

- Number of calls made.
- Lead generation and follow-up rate.
- Lead conversion rate.
- Achievement of sales/calling targets.
- Customer satisfaction.
- Accuracy of customer records.

Contact -

+91-XXXXXXXXXX

(phone hidden)

Gmail -

[email protected]

Pay: ₹20,000.00 - ₹23,000.00 per month

Work Location: In person

📌 Telecaller Sales Executive (India)
🏢 Fortpoint Automotive Cars
📍 India